Optus - Enterprise Learning & Digital Content Design

Industry

Telecommunications

Years

2010 - March 2026

Roles

Digital Content & Design Specialist and Instructional Designer

Overview

Over 16 years at Optus I delivered digital learning experiences, motion content, internal platforms, and visual communication for enterprise capability programs reaching thousands of employees nationally.

I specialise in translating complex information into clear, engaging experiences through instructional design, visual storytelling, and multimedia production.

Improving understanding, engagement, and accessibility across the organisation.

Motion Graphics Reel

Motion design and video content created to translate complex ideas into clear, engaging learning and communication experiences at scale.

Selected projects include:

The History of Optus

Motion design and video editing for an onboarding module tracing the company’s evolution from disruptor to modern brand. Combines archival footage with kinetic typography to create a cohesive narrative.

The Future of Learning

Motion design for an internal L&D presentation exploring emerging workplace learning trends. Blends animated statistics, branded visuals, and live-action footage to communicate six key shifts in learning.

Sundown Rule

Kinetic typography video explaining an internal communication principle focused on same-day responsiveness. Uses animated text, iconography, and simple visual metaphors to reinforce clarity and recall.

Speak Up — Success Elements

Motion design for a leadership and culture learning module. Combines character animation with progressive content reveals to guide behaviour-based learning.

Customer Experience Principles

Kinetic typography animation outlining four internal customer experience principles. Uses structured text reveals and visual hierarchy to build clarity and emphasis across each concept.

Full versions of these videos, along with additional motion work, are available via private links on request.

Feel free to get in touch if you'd like access.

eLearning Design

Interactive eLearning experiences designed to simplify complex topics and support real-world application through scenario-based learning and intuitive interaction design.

Note: Due to the internal nature of the work, some examples may have been simplified or anonymised.

Articulate Implications Before Acting — Articulate Rise

Interactive module focused on applying key workplace behaviours in real-world situations. Guides learners through decision-making, cross-team engagement, and broader impact awareness using structured content and practical prompts.

Learning Fiesta 2024 Poster
Learning Fiesta 2023 Poster

LMS Learning Guide — Articulate Rise

Interactive module designed to onboard employees to the SuccessFactors (internally branded as HRCentral) LMS. Simplifies navigation, search, and key features to help users confidently manage their learning and records.

Learning Fiesta 2024 Poster
Learning Fiesta 2023 Poster

Workplace Emergencies Corporate Compliance — Articulate Storyline 360

Mobile-first compliance module designed to prepare employees for workplace emergency situations. Uses interactive video, scenario-based learning, and knowledge checks to reinforce decision-making across real-world events such as fire, intruders, and evacuations.

Learning Fiesta 2024 Poster
Learning Fiesta 2023 Poster

Graphic Design

Visual design work created to communicate complex ideas clearly across learning, engagement, and internal communication initiatives.

Note: Due to the internal nature of the work, some examples have been simplified or anonymised.

Learning Fiesta - Event Identity Series (2023-2025)

Event branding, poster design, digital signage design, and animated digital content for Optus' annual internal learning event.

Big Learning Fiesta 2025 Poster
Learning Fiesta 2024 Poster
Learning Fiesta 2023 Poster

Change Champions Event (2025)

Visual communication and campaign assets supporting a transformation event.

Change Champions Poster

Grand Tech Debate (2024)

Event branding and presentation design for a live internal debate format.

Grand Tech Debate Poster

These assets were designed to support and extend learning experiences beyond formal modules.

Process

How I Work

I partner with subject matter experts and learning consultants to define problems, clarify content, and design solutions that are clear, engaging, and practical to use.

My work spans eLearning, motion design, and visual communication, often delivered as integrated experiences within broader learning and engagement programs.

Outcomes

This work delivered enterprise capability programs across Optus nationally, reaching thousands of employees over more than a decade.

It improved how complex information was understood and engaged with across learning and communication initiatives, helping create more consistent, accessible, and engaging employee experiences.